Any language
Questions draft in the language of your material, from French to Arabic to Vietnamese.
Product knowledge training
Product knowledge tests: know your team knows the product.
Launches, price changes and new processes only work if the team absorbs them. Turn the material into a test and see who is ready to sell, support or serve.
Draft from product docs and process guidesOne test per module, a run per teamWorks in the language you train in
From the source material
Product docs in, training tests out
The spec sheet, the pricing table, the returns process, the sales playbook: you already maintain the material. Upload it and TestSetGo drafts questions from it, each citing the passage it tests, in the language the document is written in. You approve every question before the team sees it.
- Draft from spec sheets, playbooks and help articles
- Every question cites its source passage
- Questions draft in your material's language
A module per topic
Build a training track, not a one-off quiz
Real enablement is a series: hardware basics, then pricing, then support workflows, then the certification at the end. Keep a test per module in one workspace, open a run for each team or intake, and update a single module when the product changes without touching the rest.
- A test per module, all in one workspace
- Separate runs per team, region or intake
- Update one module without rebuilding the track
Readiness you can see
Spot the gap before the customer does
Per-question accuracy shows which topics landed, and the wrong answers show the exact misunderstanding: the discount rule half the sales team gets wrong, the escalation path support keeps missing. Require a verified email and each result belongs to a named person, exportable to CSV.
- Per-question accuracy and common wrong answers
- Verified-email identity when readiness must be recorded
- CSV export for enablement reporting
How it works
From launch pack to a ready team
01Draft from the docs
Upload the launch pack or process guide, keep the questions that matter and set a pass mark that means ready.
02Run it per team
Open a run for sales, another for support, share by link or QR, and watch completion as results arrive.
03Coach the gaps
Read the per-question results, brief the topics that missed, and re-run the module after the next huddle.
Made for enablement
The details that fit product training
Scenario questions
Long-answer scenarios test judgement, marked consistently against a guide in the grading queue.
Question types →Verified identity
Require a verified email so a readiness result belongs to a named employee.
Practice, then certify
Allow retakes while people learn, then a single-attempt run when it counts.
Results in real time
Responses land on the dashboard as the team completes the test.
Certificates
Issue a branded, verifiable certificate when someone passes the final test.
Questions
Frequently asked questions
What should a product knowledge test cover?
Whatever a customer conversation depends on: features and limits, pricing and packages, the processes behind refunds, upgrades and escalations. Draft it from your own docs so the test matches what you actually ship.
Can I test sales and support on the same material?
Yes. Build the test once and open a separate run for each team, so results stay separate and comparable. Where the roles diverge, keep a module per role in the same workspace.
Does it work in languages other than English?
Yes. Questions draft in the language of your material, and participants take the test in that language. Teams run TestSetGo in French, Spanish, German, Portuguese, Arabic, Vietnamese and more.
How often should we re-test?
Every time something material changes: a launch, a price change, a new process. Start a fresh run of the affected module and each run keeps its own results, so you can compare before and after.
Do staff need accounts to take a test?
No. They open a link, enter a code or scan a QR code and start. You choose how much identity to collect, from a name to a verified email.
Can I prove who passed?
Yes. With verified-email identity, pass marks and attempt limits, each result ties to a named person under known conditions. Export to CSV or issue verifiable certificates for the record.
Put the next launch to the test
Upload the launch pack, keep the questions that matter, and know before go-live that the team is ready.
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