TestSetGo
Product knowledge training

Product knowledge tests: know your team knows the product.

Launches and price changes only work if the team absorbs them. Turn the material into a test and see who is ready.

Free plan, no card neededNo staff accountsNothing publishes without approval

From the makers of Quizgecko

AI education technology from Version Zero Limited, used by millions of learners, including people at these organisations.

  • Oxford
  • Harvard
  • Yale
  • MIT
  • Berkeley
  • BBC
From the source material

Product docs in, training tests out

You already maintain the spec sheets, pricing tables and playbooks. Upload one, AI drafts questions citing the passage each tests, and you approve them.

  • Draft from spec sheets, playbooks and help articles
  • Every question cites its source passage
  • Questions draft in your material's language
How drafting works →
A module per topic

Build a training track, not a one-off quiz

Keep a test per module in one workspace, open a run for each team or intake, and update a single module when the product changes.

  • A test per module, all in one workspace
  • Separate runs per team, region or intake
  • Update one module without rebuilding the track
How runs work →
Readiness you can see

Spot the gap before the customer does

Per-question accuracy shows which topics landed, and the wrong answers name the misunderstanding: the discount rule half the sales team gets wrong.

  • Per-question accuracy and common wrong answers
  • Verified-email identity when it must be recorded
  • CSV export for enablement reporting
Results and analytics →
How it works

From launch pack to a ready team

  1. 01

    Draft from the docs

    Upload the launch pack, keep the questions that matter and set a pass mark that means ready.

  2. 02

    Run it per team

    Open a run for sales, another for support, and share it by link or QR code.

  3. 03

    Coach the gaps

    Show people the correct answers and explanations, brief the topics that missed, and re-run the module later.

Made for enablement

The details that fit product training

Questions in your source language

Questions draft in the language of your material, from French to Arabic to Vietnamese.

Scenario questions

Long-answer scenarios test judgement, marked against a consistent guide in the grading queue.

Question types →

Verified email address

Confirm access to an employee's email address and keep it with the test result.

Practice, then certify

Allow retakes while people learn, then run a single-attempt version when it counts.

Results in real time

Responses land on the dashboard as the team works through the test.

Certificates

Issue a branded, verifiable certificate whenever someone passes the final test.

Questions

Frequently asked questions

What should a product knowledge test cover?

Whatever a customer conversation depends on: features and limits, pricing and packages, the processes behind refunds, upgrades and escalations. Draft it from your own docs so it matches what you ship.

Can I test sales and support on the same material?

Yes. Build the test once and open a separate run for each team, so results stay separate and comparable. Where the roles diverge, keep a module per role in the same workspace.

Does it work in languages other than English?

Yes. Questions draft in the language of your material, including French, Spanish, German and more. Review the drafts before publishing.

How often should we re-test?

Every time something material changes: a launch, a price change, a new process. Start a fresh run of the affected module; each run keeps its own results, so you can compare.

Do staff need accounts to take a test?

No. They open a link, enter a code or scan a QR code and start. You choose how much identity to collect, from a name to a verified email.

Can I keep a record of who passed?

Yes. Collect a name and verify access to an email address, then keep the score and pass status. Export the results or issue verifiable certificates.

Put the next launch to the test

Upload the launch pack, approve the questions that matter, and know before go-live that the team is ready.

Create a free testFree plan · no card required